Live Career Opportunities

Support Hub Analyst

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Field Service Technician

As a Field Service Technician, you will be allocated calls from our Midlands-based Service Desk and attend customer sites to identify and resolve IT issues, ensuring that allocated calls are handled and resolved promptly. Our Field Service Engineers benefit from a Company Van, Fuel Card, full uniform, plus additional Company benefits.

Working at nGeneration

External building

Join one of the UK's leading IT service suppliers to the retail, hospitality and leisure industries.

Our employees are our most valuable assets. We strive to achieve the highest levels of employee satisfaction, investing heavily in their training, and developing their knowledge, skills and competencies to improve the effectiveness of the individual and the company.

Career Opportunities facilities

State-of-the-Art Working Environments

For both head-office and field-based employees

Career Opportunities Collaborative

A Collaborative Team Ethos

We all work together to achieve our goals

nGeneration Team Building

Team Building Events

From canoeing to pub trips and lavish Christmas parties, get to know your colleagues

Career Opportunities One to One

Regular One-to-One Reviews

Helping you to reach your potential

Career Opportunities Monthly Awards

Monthly Awards

Including Employee of the Month and Customer Recognition awards

Career Opportunities Training

Comprehensive Training Provided

From our industry-renowned training team

Employee Testimonials

Retail Control Stocktaking
Retail Control Stocktaking
Great support from both peers and team members who readily share knowledge and experience to help you transition into a role. The management team are ready to listen to suggestions for driving the business forward and strengthening the teams
Current Employee
Field Service - nGeneration

"The management team are ready to listen to suggestions for driving the business forward"

nGeneration Testimonial Data
nGeneration Testimonial Data
I’ve learned a great deal of new skills while still having fun and enjoying my time there. As a complete newbie to the world of IT, I’ve been given continuous support throughout the learning process. It’s a small (but constantly growing) company and the atmosphere is very friendly and family-like.
Current Employee
Database Administrator - nGeneration

"I’ve learned a great deal of new skills while still having fun and enjoying my time there"

nGeneration career opportunities main
It's a friendly, relaxed environment to work in. Brand new well-equipped offices, and both management and colleagues are approachable and supportive.
Current Employee
Finance Assistant - nGeneration

"Management and colleagues are approachable and supportive"