Our Services

IT System Deployment

Proven IT deployment processes guarantee a high-quality IT implementation on time and within budget for business-as-usual or defined projects.

  • Project Control
  • Site Survey
  • Cabling & Infrastructure
  • Staging & Configuration
  • Data Build
  • Implementation, Coaching & Support
  • Training
  • Decommissioning
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Managed IT Services

We provide IT Support Desk, Field Service and Data Management services across the UK and Ireland 365 days a year to some of the UK’s largest hospitality, retail and leisure companies.

  • IT Support Desk
  • Data Management
  • IT Field Service Maintenance
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IT Asset Management

We look after your assets as if they were our own. Our IT Asset Management encompasses storage, logistics, triage, repair, equipment refurbishment and replenishment.

  • Storage & Logistics
  • Equipment Triage
  • Repair & Refurbishment
  • Spares Replenishment
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Our directly employed, highly-skilled industry specialists seamlessly integrate into your teams to fulfil short, medium and long-term resourcing requirements.

  • Management Consultants
  • Technical Consultants
  • Program Managers
  • Project Managers
  • Implementation Managers
  • Business Analysts
  • Test Analysts
  • Project Co-Ordinators
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Retail Control

More than just stocktaking...Retail Control helps your operators to measure, monitor and grow their business through targeted analysis, action planning, coaching and support.

  • Stock Counting
  • Action Planning
  • Reporting
  • Coaching
  • Cash Checks
  • Spirit Checks
  • Compliance
  • GP Optimisation
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IT Procurement

Our direct relationships with many of the world’s largest IT manufacturers provide you with supported pricing and enhanced product life cycle support.

  • IT Hardware
  • Software
  • IT Accessories
  • IT Consumables
  • Bespoke Requirements
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Why We're Different

Completely Vendor Independent

Whatever your IT system, we can help

100% Directly Employed Workforce

Highly skilled and trained to acheive quality assurance

Working in Partnership with You

Together we achieve your business objectives

Industry Leading SLA Performance

Consistently exceeding expectations

Customers We're Proud to Work With

What Our Customers Think of Us

Tesco EPOS rollout project 1
Tesco epos rollout project 2
We wanted to feed back that under the discussion banner of “What we did well”, a number of our senior management colleagues threw up onto the board, one word, that word was ’nGeneration’.  Well done for your teams for making such a positive impact on the project, the stores and with our colleagues.
Sheryl Rackham
Program Manager - Tesco

Working in partnership with Tesco Hospitality with IT System Deployment

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Marstons Testimonial IT Support helpdesk and Field Service
Marstons Testimonial IT Support helpdesk and Field Service 1
The biggest impact to our business has been their excellent support services. Their help desk and nationwide field engineers have always exceeded their SLA targets. Their model of using well trained engineers who carry the right parts delivers first-time fix and has dramatically reduced business disruption from EPoS failures. 
Steve Russell
Systems Development Manager - Marston's

Working in partnership with Marston's with IT Support & Field Service

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BTG epos rollout it project 2
BTG epos rollout it project 1
nGeneration continue to delight and exceed expectations, so I hope it to continue to be a great partnership moving forward
Sarah Pope
Chief Information Officer - The Big Table Group

Working in partnership with Big Table Group with IT System Deployment

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Let's work together

Ready to go, or need guidance on where to start?
Whatever stage of the process you're at, we're on hand to help.

    Rather talk on the phone? Call now


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    Making IT support more sustainable
    How we're doing our part for the planet

    nGeneration are proactive in our approach to reducing our carbon footprint and becoming increasingly sustainable, working with our customers and suppliers to deliver sustainability to end-users.

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    nGeneration IT Services Vaughan Park 1
    nGeneration IT Services Vaughan Park 2
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    The Future of IT Service Delivery
    Our move to Vaughan Park

    Vaughan Park has been designed to demonstrate nGeneration’s vision for the future of IT services. It forms the culmination of years of experience working with some of the UK’s largest hospitality and retail brands, channeled to deliver state-of-the-art, industry-leading facilities to our customers.

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