Live Career Opportunities
Support Hub Analyst
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.
Field Service Technician
As a Field Service Technician, you will be allocated calls from our Midlands-based Service Desk and attend customer sites to identify and resolve IT issues, ensuring that allocated calls are handled and resolved promptly. Our Field Service Engineers benefit from a Company Van, Fuel Card, full uniform, plus additional Company benefits.
Working at nGeneration
Join one of the UK's leading IT service suppliers to the retail, hospitality and leisure industries.
Our employees are our most valuable assets. We strive to achieve the highest levels of employee satisfaction, investing heavily in their training, and developing their knowledge, skills and competencies to improve the effectiveness of the individual and the company.
State-of-the-Art Working Environments
For both head-office and field-based employees
A Collaborative Team Ethos
We all work together to achieve our goals
Team Building Events
From canoeing to pub trips and lavish Christmas parties, get to know your colleagues
Regular One-to-One Reviews
Helping you to reach your potential
Monthly Awards
Including Employee of the Month and Customer Recognition awards
Comprehensive Training Provided
From our industry-renowned training team
Employee Testimonials
Great support from both peers and team members who readily share knowledge and experience to help you transition into a role. The management team are ready to listen to suggestions for driving the business forward and strengthening the teamsCurrent Employee
Field Service - nGeneration
"The management team are ready to listen to suggestions for driving the business forward"
I’ve learned a great deal of new skills while still having fun and enjoying my time there. As a complete newbie to the world of IT, I’ve been given continuous support throughout the learning process. It’s a small (but constantly growing) company and the atmosphere is very friendly and family-like.Current Employee
Database Administrator - nGeneration
"I’ve learned a great deal of new skills while still having fun and enjoying my time there"
It's a friendly, relaxed environment to work in. Brand new well-equipped offices, and both management and colleagues are approachable and supportive.Current Employee
Finance Assistant - nGeneration
"Management and colleagues are approachable and supportive"